Privacy Policy

1. Who This Covers

This policy applies to Wash Dawgs Detail, owned and operated by Dale Hymes, based in Old Hickory, TN. It covers:

• washdawgsdetail.com and its subdomains
• Booking and contact forms on the site
• Text/phone communication initiated through the site

2. What Information I Collect

Information you give me directly:

• Name
• Phone number
• Email address
• Vehicle type and service preferences
• Billing information (processed through Square — I do not store card numbers)
• Any notes or messages you send through the contact form or booking flow

Information collected automatically:

• IP address and general location data
• Browser type and device
• Pages visited and time spent on site
• Referring URLs (how you found the site)

This automatic data is collected through standard website analytics tools (Google Analytics).

3. How I Use Your Information

I use the information you provide to:

• Schedule and confirm your appointments
• Send appointment reminders and follow-ups
• Process payments
• Respond to questions or service requests
• Maintain your Club membership (if applicable)
• Send occasional marketing messages if you've opted in (you can opt out any time)

I use automatically collected data to understand how the site is performing and improve the booking experience. That's it.

4. Who I Share It With

I do not sell your information. I do not trade it. I do not share it with advertisers.

Your data may be shared with the following third-party tools that I use to run the business:

Each of these services has its own privacy policy. I recommend reviewing them if you want to know exactly how they handle your data.

5. Text & Email Communications

If you provide your phone number or email through the booking form or by texting me directly, you may receive:

• Appointment confirmations and reminders
• Follow-up messages after your service
• Occasional Club or promotional updates (only if you opt in)

You can opt out of marketing texts at any time by replying STOP. Opting out of marketing messages won't affect your ability to book or receive service-related communications.

6. Cookies

washdawgsdetail.com uses cookies to:

• Keep the site functioning properly
• Collect anonymous analytics data (via Google Analytics)
• Remember your preferences during a visit

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain site features.

7. Data Retention

I retain your information for as long as I need it to provide services and maintain business records. If you want your data removed, contact me at washdawgsdetail@gmail.com and I'll handle it promptly.

8. Your Rights

You have the right to:

• Request a copy of the information I have about you
• Request that I correct inaccurate information
• Request deletion of your data (subject to any legal or business record obligations)

To exercise any of these, email washdawgsdetail@gmail.com or text (615) 475-8624.

9. Children's Privacy

My services are intended for adults. I do not knowingly collect personal information from anyone under 13. If you believe a child's information has been submitted, contact me immediately and I'll delete it.

10. Changes to This Policy

I may update this policy from time to time. The most current version will always be posted at washdawgsdetail.com/privacy-policy with the updated date at the top.

11. Contact

If you have questions about this policy or how your data is handled:

• Phone/Text: (615) 475-8624
• Email: washdawgsdetail@gmail.com
• Mail: Wash Dawgs Detail, Old Hickory, TN