Maintenance Club — Terms & Conditions

1. Membership Tiers

The Club is available at four cadences. All tiers include the same core service performed at your location.

All pricing is per visit at your selected tier. Pricing is subject to change with 30 days' written notice to active members.

2. What's Included in Every Club Visit

Every Club visit — regardless of tier — includes:

• Hand wash & dry
• Interior vacuum + surface wipe-down
• Wheel cleaning + tire shine
• Window shine (interior & exterior)
• Air freshener
• Quick bug & water spot treatment
• Priority scheduling

The Club is a maintenance service, not a full detail. If your vehicle needs a deeper clean (carpet shampooing, paint correction, ceramic coating, etc.), those are available as separate add-on services at standard rates and can be added to any Club visit by request.

3. Joining The Club

To join, text "CLUB" to (615) 475-8624 or sign up at washdawgsdetail.com/the-club.

Membership is confirmed once I've reviewed your request and we've agreed on a schedule. Club openings are limited — I only take on as many members as I can serve with consistent quality. If there's a waitlist, I'll let you know.

4. Scheduling

• I'll work with you to establish a regular visit day and time that fits your schedule.
• Your spot recurs automatically on your chosen cadence (weekly, bi-weekly, monthly, or quarterly).
• Schedules are set in advance. If you need to move a visit, give me at least 48 hours' notice so I can adjust the route.

5. Cancellations & Missed Visits

By you:

• If you need to skip or reschedule a visit, notify me at least 48 hours in advance at no charge.
• Same-day cancellations or no-shows (I arrive and the vehicle is inaccessible) may result in a $50 trip fee charged to your account.
• Missed visits are not credited or rolled over.

By me:

• If I need to reschedule due to weather, emergency, or equipment, I'll notify you as soon as possible and reschedule at no charge to you.

6. Billing & Payment

Every membership tier, regardless of cadence, is billed per visit and due at the time of service.

Payment is processed via Square (card on file), Zelle, Cash, or CashApp. A card on file may be required for monthly and quarterly memberships, but all payments are due at the time of your service visit. Failed payments must be resolved within 5 business days to maintain active membership status.

7. Commitment & Cancellation

There is no long-term contract. The Club is a visit-to-visit commitment.

To cancel your membership:

• Provide at least 7 days' written notice before your next scheduled visit or billing date.
• Text (615) 475-8624 or email washdawgsdetail@gmail.com to cancel.
• No refunds for the current billing period once it has begun.

I reserve the right to end a membership at my discretion, with at least 7 days' notice.

8. Vehicle Condition & Access

• Your vehicle must be accessible at the scheduled time and location.
• Club visits are maintenance services — not intended to correct neglect or heavy buildup. If a visit reveals conditions beyond normal maintenance scope (heavy pet hair, extreme odor, excessive mud, etc.), I'll notify you before proceeding and quote any additional service separately.
• I am not responsible for pre-existing damage, wear, or conditions present before service.
• Personal items and valuables should be removed before each visit.

9. Weather Policy

I work in light rain and overcast conditions. Severe weather, flooding, or conditions that compromise service quality may result in a rescheduled visit at no charge to you. I'll contact you as soon as possible if weather affects your appointment.

10. Add-On Services

Club members can add any standard service (interior deep clean, paint enhancement, ceramic spray wax, etc.) to any scheduled visit. Add-ons are quoted at standard rates and billed separately.

11. Membership Pausing

Need to pause for a vacation, move, or extended absence? I can pause your membership for up to 4 weeks per calendar year without canceling your spot, provided you give me at least 7 days' notice before your next scheduled visit. Pauses beyond 4 weeks may result in your spot being released.

12. Limitation of Liability

Wash Dawgs Detail's total liability for any Club-related claim is limited to the value of the visit or billing period in which the issue occurred. I am not liable for pre-existing vehicle conditions, personal property left in the vehicle, or circumstances outside my control.

13. Changes to These Terms

I may update these Club Terms & Conditions at any time. Active members will be notified at least 30 days in advance of any material changes. Continued membership after the effective date of a change constitutes acceptance of the updated terms.

14. Contact

Questions about your membership, billing, or schedule:

• Text/Call: (615) 475-8624
• Email: washdawgsdetail@gmail.com
• Join or Learn More: washdawgsdetail.com/the-club

15. Frequently Asked Questions